Asked to receive and send on money in Singapore: what to do now
Start at the top. Do the first step first. Take your time.
Stop it getting worse
Now, in the next few minutes
Stop now. Do not send on, spend or take out any money that came into your account, and stop replying to the person who asked you to.
Call your bank now. Tell them someone asked you to receive money and send it on for them.
Say: "Someone asked me to receive money into my account and send it on for them. I now think it is a scam. Please help me stop it."
Have ready: Your account number, and the date and amount of each payment in and out.
Call the number on the back of your card.
Report it
Today or this week
Report it to the police, online or at a police centre. Banks often ask for the report number.
Have ready: Your evidence: dates, amounts, account numbers, usernames and screenshots.
Singapore Police Force
Police Hotline: give the police information about a crime (Hours not listed)
Call 1800 255 0000File a police report online at police.gov.sg
Official website: police.gov.sg
Protect yourself from here
Over the next few weeks
Check your bank and card statements every day for the next few weeks. Look for new payees and new devices.
Never let anyone use your bank account, cards or logins to receive or move money, whatever they offer to pay you.
No real bank or police officer will ask you to move money to keep it safe. Anyone offering to recover your money for a fee is a scammer.
This happens to millions of careful people. It is not your fault. If you need to talk, these lines are free.
6.2% of adults in Singapore were scammed last year. You are not alone.
Start again