ScamStepsSponsored byArmidale
Choose your country

Your country

English

Language

An account or loan opened in your name in Singapore: what to do now

Start at the top. Do the first step first. Take your time.

Stop it getting worse

Now, in the next few minutes

  1. Change your Singpass password, then call the Singpass Helpdesk.

    Singpass Helpdesk

    Press 9 for scam support if your Singpass may be in a scammer's hands (24 hours for scam support)

    Call +65 6335 3533

    Official website: singpass.gov.sg

Report it

Today or this week

  1. Report it to the police, online or at a police centre. Banks often ask for the report number.

    Have ready: Your evidence: dates, amounts, account numbers, usernames and screenshots.

    Singapore Police Force

    Police Hotline: give the police information about a crime (Hours not listed)

    Call 1800 255 0000

    File a police report online at police.gov.sg

    Official website: police.gov.sg

  2. Contact the company that opened the account or loan. Tell them it was not you and ask them to close it.

Protect yourself from here

Over the next few weeks

  1. Check your credit report for loans or accounts you did not open.

  2. This happens to millions of careful people. It is not your fault. If you need to talk, these lines are free.

    National mindline

    Talk to someone about how you feel (24 hours)

    Call 1771

    Official website: mindline.sg

    Samaritans of Singapore (SOS)

    Talk to someone if you feel low or in crisis (24 hours)

    Call 1767

    Official website: sos.org.sg

6.2% of adults in Singapore were scammed last year. You are not alone.

Start again