Locked out of your account by a scammer in Singapore: what to do now

Start at the top. Do the first step first. Take your time.

Stop it getting worse

Now, in the next few minutes

Get your account back using the app's own recovery page, from a phone or computer you trust.

Over the next few weeks

Change your passwords from a phone or computer you trust, and turn on two-step login.
No real bank or police officer will ask you to move money to keep it safe. Anyone offering to recover your money for a fee is a scammer.
This happens to millions of careful people. It is not your fault. If you need to talk, these lines are free.
National mindline
Talk to someone about how you feel (24 hours)
Call 1771
Official website: mindline.sg
Samaritans of Singapore (SOS)
Talk to someone if you feel low or in crisis (24 hours)
Call 1767
Official website: sos.org.sg

6.2% of adults in Singapore were scammed last year. You are not alone.